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commitment

Efficiency, quality
and always in control

We own our factory and are proud to control our production process, because it means we can maintain a tight focus and a productive attitude towards efficiency, quality and the endurance of our products.

The human touch
Instead of relying on automated machines or computers, our products are made by people, meaning we can flex to meet any situation or requirement. Our factory has many stations where tasks are carried out by hand using specialist machines, and where each product receives the specific attention it needs.

This human aspect of our production is in everything; from the way we craft different sizes of the same product completely differently, to the handling and double-checking of every item many times. Each piece is examined for perfection at every point along its hand production, as well as being extensively inspected at the final step of its assembly. In this way, quality control of everything we make is the responsibility of everyone involved in the making.

The LEAN approach
We want our production to be swift and lean, because we know the value of short lead times – yet we’re mindful always of achieving precision as well as speed, because we never want to make mistakes.

Being lean in our production is also about minimising waste and consumption, because our credentials in sustainability are incredibly important to us. Overall, our approach is one of constant tweaking in order to achieve and maintain the perfect balance between all these aspects.

Certificates
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craftsmanship

Hand crafted by
dedicated specialists

Though many d line products can be classed as industrial in both their design and their look, none of them are industrially made. They are hand crafted in our factory by our dedicated specialists.

Tube cutting, welding, bending, grinding, polishing, assembly and packing – all of these stages of our production are undertaken by people, with the help of specialized machines, and each is carried out by one person before being passed on to the next.

These tasks are truly specialized. To achieve each tiny detail in a d line product, for example, special stamping and cutting tools have been developed just to create that single element. Meanwhile, to execute the grinding and polishing that results in our signature d line satin finish, a product is gently held by hand against a spinning wheel at specific angles and with equal pressure applied to every millimetre of the whole. This is carried out as four different steps before the product is wrapped for transportation to the next station.

Labour-intensive processes such as these are critical for the achievement of precision and perfection. We think they’re worth it because the resulting products are truly enduring.

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